About
Arnull Internet Services
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Design Services :
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Managing product enquires, support issues and complaints can be a major headache for small businesses. Often, you can't afford a dedicated staff to handle these problems, and it is very easy for complaints and enquiries to be lost or forgotten. ArnHelp provides a simple way of meeting this problem. It allows your staff to simply record the callers details, nature of the enquiry, and then to detail what steps they intend to follow to resolve the query. |
These are then checked off as they are completed. A simple supervisor function allows you to inspect which calls are still waiting to be resolved, and also allows you to export either to a local printer, or to Microsoft Word, full reports about numbers, types of queries, resolution times, and other useful information.
Coming soon
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Single Site Licence ( 10 Users + Server ) . . . . . . . . . . . . . £
350.00
Additional 5 Clients ( To a maximum of 50 ) . . . . . . . . . . . £
050.00
Enterprise Solution ( 60 Users ) .........................................£
800.00
Coming soon
ArnHelp is currently in beta mode, and is scheduled for release in December 1999. Once completed, it will primarily be available for customers in the UK, with a propsed release ion Australia planned for Spring 2000.
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