How to Claim

1. When to Claim

You must claim Disability Living Allowance before your 65th birthday.

Claim straight away. If you delay you may lose benefit.

2. Claim Form

Ask your employer about SSP.

For other benefits, contact your social security office for a claim form. For your nearest social security office, look for the Benefits Agency display advert in the business numbers section of the phone book.

Local Offices for the Durham and Chester-le-Street branch of the Alzheimer's Society are:
Note: Some postal districts are covered by more than one office.

Durham (0191) 382 5000
Milburngate House
Durham.
DH1 5TQ
Postal Districts: DH1, 4, 6-7 		Chester Le Street (0191) 387 0000
Crown Buildings,
Station Road,
Chester Le Street,
Co. Durham.
DH3 3BT
Postal Districts: DH2-4, 7, 9, NE9, 11, 38
Bishop Auckland (01388) 456000
Vinovium House,
Saddler Street,
Bishop Auckland,
Co. Durham.
DL14 7AG
Postal Districts: DH5-6, DL4, 13,17, TS21 		Houghton-le-Spring (0191) 554 3100
Broadway House,
Frederick Place,
Houghton-le-Spring,
Tyne and Wear.
DH4 4AH
Postal Districts: DH4-5, NE38, SR4
Peterlee (0191) 120 1000
Hatfield House,
St Cuthbert's Road
Peterlee,
Co. Durham.
SR8 1PB
Postal Districts: DH6, SR7-8, TS21-22, 27-29 		Seaham (0191) 554 6300
Caroline House,
St. John's Square
Seaham,
Co. Durham.
SR7 7JE
Postal District: SR7
Stanley (01207) 291000
Towneley House,
Clifford Road,
Stanley,
Co. Durham.
DH9 0AQ
Postal Districts: DH2, 7-9, DL13, NE16-17, 39, 44 		 
Sunderland
North (0191) 510 8484
50-56 North Bridge Street
Sunderland,
Tyne and Wear.
SR5 1AJ
Postal Districts: NE9,37-38, SR4-6 		South (0191) 510 6000
Phoenix House,
Union Street,
Sunderland,
Tyne and Wear.
SR5 3BX
Postal Districts: SR1-4

3. Filling in the form

Before you fill in your form, check that you are applying for everything you may be entitled to. Use this leaflet as a guide.

4. Proof of Identity

It is important that we can be sure of your identity when you make a claim. We may need to ask you about your background and look at any official documents you have to support the information you give.

If you are not sure about this, get leaflet GL25 How to prove your identity for social security from your social security office.


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