My
      prime objective is to produce materials that are clear, accessible and
      meet the needs of my clients and the intended target audience.
      To achieve this, I will work with you to develop a clear specification
      of the tasks to be carried out and will liaise with you throughout the
      period of the project. I always welcome feedback from clients.
      Working with you, your staff and/or with my own group of colleagues in
      the various fields of research and publishing, I am committed to meeting
      deadlines and working within agreed budgets.
      In return, I need your co-operation in providing input, information and
      sign-off as agreed for each project. Mutual trust, respect and openness
      form an important basis of my work.